How to chat

A chat room is a space where participants can communicate: send messages, share documents and files, collaborate on emails together.

Chat room participants can invite other people to join their chat room. An invitation email is sent to notify selected person about TeamChat invitation.

Figure. TeamChat screen.

Chat room is divided into three parts:

First part contains name of the room, avatars of members that are online and buttons: + Follow room, Members, dropdown filter Display: Room.

+ Follow room

Click the button to start following the room.

Members

The Membersbutton contains a list of accounts that have the rights to participated in the chat room. All accounts are sorted by name and type of accounts. Within this list you can see Administrator, Member and also Guest accounts. The owner of the room can choose whether guest have write or read only rights.

You can filter member or invite a new one (even if they don't have IceWarp account).

To find out more on how to invite a guest account see Guest Account Invitation Process .

To find out more about chatting of Guest accounts, see Guest Account TeamChat Interface.

Display: Room

The dropdown filter filters the TeamChat room content.

• Documents shows all the files shared in the room. Different types of documents have different icons. Click a relevant icon to lock a file, share or download

• Events shows all events planned in the room. Facilitates tracking planned or future events. You can either accept or decline them

• Pins shows all pinned messages in the room

• Mentions shows all messages that mention you

• Threads shows all messages with replies in the room

Second part displays the date of conversation and the whole conversation (shared files and created events) among participants in the room including new messages.

• To open a file or document from the present chat, just click its preview image in the chat area.

• To accept/decline a meeting or join a conference call directly from its bubble from the chat area.

Figure. Meeting shared to TeamChat.

Mentions

You can mention a member by @Member name. If you want to mention all members, type @All members. All conversations where you have been mentioned you can filter with Mentions in the dropdown filter. When someone mentions you, the red circle appears on Followed icon (see Dashboard)

Third part has the text field for typing your message.

• To send a message, type the text and press Enter to send it.

• To reply to a message, click . The thread panel will open on the right. Type your comment below and press Enter. If there are more comments on that message, their quantity will be indicated on the Reply button (or instance: ).

• The plus icon opens a context menu for sharing files or creating events, documents, emails, etc. Type your message into the text field and choose a smile or gif to enhance the impression.

Message bar allows to do quick actions: download or share file, pin the message, edit it or delete.

• To share a file, click . You can always track the history of your shared file: who opened the link and where.

• To download a file, click . The file can be downloaded locally or saved to a folder in your WebClient.

• To pin a message, click . You can have Public pin (all members can see that the message was pinned) or Private pin (you are the only one who can see that the message was pinned).

• Click edit and to delete a message. These functions are available only for the author of the message.

To react to a message, click and choose emoji.